Shipping wait time is 2-5 weeks after purchase. Some orders are currently delayed due to illness.


Business hours:

Monday to Thursday

9am to 4pm EST

Before emailing:

Please read the individual product descriptions as well as the Ordering Policies, Ointment FAQs, and the Ointment Dosage & Instruction pages to see if they answer your questions before emailing.

  • Be aware the shipping wait time after purchase is 2-4 weeks. All customers receive a shipping notification as soon as their orders are at the post office.
  • We are unable to answer emails on weekends.
  • We are unable to send out order update emails to individual customers so please read our website announcement bar or follow our social media for info on shipping updates and delays.
  • If it is not in stock, it is not available.
  • No reserves or pre-orders.
  • We are unable to accept custom orders.
  • We are not medical professionals and cannot diagnose or treat medical conditions.
  • If you are interested in poisonous plants please see our blog for further information.