CONTACT

P L E A S E   R E A D :

The current wait estimate before orders ship out is 6-8 weeks. Some holiday orders have been delayed further due extended holiday closures and covid lockdowns.

Please take a moment to read the shipping info page , the shop policies , the ointment FAQs, or the flower essence FAQs in case your question is already answered.

Emailing about a shop order? Please include your order number.

Due to a high volume of orders, we do not email individual shipping updates. We can answer your emails or ship your orders, but we don’t have time for both. You will receive an order notification email and a shipping notification email only. For further order updates, please follow Bane Folk’s social media accounts (links are at the top of every website page) or the newsletter (click here for sign-up).

Please note: we are not medical professionals and cannot diagnose, treat, or advise you on health issues – please address any issues with a professional health care practitioner.